If your pipeline feels soft…
If outbound isn’t landing like it used to…
If you’re still the one closing every deal…
It might not be your team.
It might not be your offer.
It might be your website and the deeper signal within your agency.
Over the past month, I’ve reviewed over three dozen agency websites across sectors, sizes, and service types. Not from a design or creative lens, but from the lens that matters most in growth: positioning clarity.
This wasn’t surface-level critique. I went straight to the buyer’s lens—because how your site shows up out there tells the truth about what’s breaking in here.
The patterns were consistent.
Here are the three I saw most often:
1. No Pain, No Urgency….Just Service Lists in Disguise
89% of sites.
Nearly every site defaulted to service menus or inspirational brand tone. Only one even hinted at solving a specific, time-sensitive client pain.
Most sites talk about what they do. Very few speak to why their clients are searching in the first place.
Behind every agency buyer—a CMO, a founder, a marketing lead—is a moment that triggered the search:
- “Our pipeline’s soft, and last quarter’s playbook isn’t working.”
- “My team’s stretched thin—we can’t afford another vendor that needs babysitting.”
- “I’m under pressure to show results fast, and the board’s already asking questions.”
But instead of meeting that urgency with relevance, the site often defaults to generalities:
“We craft integrated, data-driven marketing strategies.” “Let’s tell your brand story.” “Award-winning digital experiences for every platform.”
It’s not that the service is wrong. It’s that the message never meets the moment.
If your site doesn’t reflect what the buyer is actually trying to solve, it won’t create tension. And without tension, there’s no momentum.
2. Wide Targeting. No Edge. Mixed Signals.
86% of sites.
Nearly all case a wide net, being everything to everybody. Shockingly, only one had even a loose ideal client boundary (pharma/biotech/health-tech companies).
Many sites try to keep doors open:
- “We serve B2B and B2C clients.”
- “Startups to enterprise.”
- “Multiple industries, all business sizes.”
It feels inclusive—but reads as indecisive.
The result? A message that’s too diluted to resonate deeply with anyone. Even strong-fit clients start wondering, “Is this really for me?”
Great positioning doesn’t make everyone feel welcome. It makes the right person feel seen.
3. Headlines That Sound Bold….But Say Nothing
81% of sites.
These headlines feel big and emotional at first glance:
“Unbelievable creative.” “We build inspiration.” “Where strategy meets creativity.”
But when you step back, none of them answer three critical buyer questions:
- What do you do?
- Who is it for?
- Why should I care….right now?
That ambiguity forces the visitor to interpret, decode, or guess. And in a market where clarity wins, every second of friction costs attention.
Why This Matters
None of these signals seem fatal at first glance. But over time, they compound. Quietly eroding lead quality, deal velocity, and pricing power.
And in this market, that kind of slow decay isn’t survivable.
We’re not just in a down cycle. We’re in a collision of two systemic patterns:
- The Fourth Turning – an 80-100 year societal reset marked by institutional distrust, buyer skepticism, and power shifting from legacy to clarity
- The 18.6-year economic wave that last peaked before the 2008 collapse… and is cresting again now
These aren’t theories. They’re showing up in the trenches:
- Sales cycles are longer, not shorter.
- Referrals are slowing down.
- Outbound is falling flat-not because outreach is broken, but because the signal is.
As I wrote in the Positioning-First Growth Model:
If your message isn’t clear, your funnel won’t be either. If your site dodges pain, your pipeline will stall. If your audience is everyone, your value is no one.
The agencies that thrive over the next 24 months won’t just have great creative. They’ll have pinpoint clarity – on who they’re for, what pain they solve, and how that connects to the buyer’s reality.
Positioning doesn’t have to be loud. But it does have to be sharp. And it has to meet a market that’s more distracted, skeptical, and budget-conscious than ever.